FAQ

To rent a car from AnyCar.ma, you will need the following documents:

  • A valid driver’s license from your home country (an International Driving Permit is recommended if your license is not in French or Arabic).
  • A valid passport or national ID.
  • A credit card in the driver’s name for the security deposit.

Yes, AnyCar.ma offers flexible rental options that allow you to pick up a car in one city and drop it off in another. This service is available in all our main cities: Casablanca, Marrakech, Rabat, Fez, Meknes, Tangier, Tetouan, and Agadir. Additional drop-off fees may apply, so please check with our customer service team when making your reservation.

Our rental prices typically include:

  • Unlimited mileage
  • Basic insurance coverage (third-party liability)
  • 24/7 roadside assistance
  • Local taxes and fees

Optional services such as GPS, child seats, and additional insurance coverage can be added during the booking process for an extra fee.

In case of an accident or breakdown:

  1. Ensure your safety and the safety of others.
  2. Contact our 24/7 roadside assistance team immediately using the emergency number provided with your rental documents.
  3. Report any accidents to the local police and obtain a police report if required.
  4. Notify our customer service team as soon as possible to assist you with the next steps.

Yes, you can add an additional driver to your rental agreement. The additional driver must meet the same requirements as the primary driver (valid driver’s license, passport/ID). An extra fee may apply for each additional driver. Please add this option during the booking process or inform our team at the rental location.

Feel free to customize these FAQs and answers based on your specific policies and services.

The minimum age to rent a car with AnyCar.ma is 21 years old. Drivers under 25 may be subject to a young driver surcharge. Additionally, drivers must have held their license for at least one year.

To modify or cancel your reservation, please contact our customer service team via email or phone as soon as possible. Changes and cancellations can also be made through our website by logging into your account. Please note that modifications are subject to availability and cancellation fees may apply depending on the timing and terms of your reservation.

AnyCar.ma offers a wide range of vehicles to suit your needs, including:

  • Economy cars for budget-conscious travelers
  • Compact and mid-size cars for comfortable city driving
  • SUVs and 4x4s for off-road adventures
  • Luxury and premium cars for a more refined experience
  • Vans and minivans for larger groups or families

You can view our full fleet on our website to choose the best option for your trip.

Yes, basic insurance coverage is included in the rental price. This typically covers third-party liability. However, we also offer additional insurance options, such as Collision Damage Waiver (CDW), Theft Protection, and Personal Accident Insurance for extra peace of mind. These can be added to your rental during the booking process.

AnyCar.ma accepts a variety of payment methods, including:

  • Major credit cards (Visa, MasterCard, American Express)
  • Debit cards (subject to certain conditions)
  • PayPal
  • Cash (for the rental fee, but a credit card is still required for the security deposit)

Most of our rentals come with unlimited mileage, allowing you to explore Morocco without worrying about extra charges. However, certain car categories or special offers might have mileage limits. Please check the terms and conditions of your specific rental agreement for details.

If you wish to extend your rental period, please contact our customer service team before your rental agreement expires. Extensions are subject to availability and must be confirmed by our team. Additional charges will apply based on the extended rental period.

Yes, our rental cars must be driven within Morocco. Taking the car outside of Moroccan borders is not permitted. Some areas might also have specific restrictions due to road conditions. Please refer to the rental agreement for any location-specific restrictions and guidelines.

Yes, we offer a range of additional equipment to make your journey more comfortable, including GPS navigation systems, child seats, and booster seats. These can be added to your booking during the reservation process or requested at the rental location. Additional fees apply.

If you need to return the car outside of our regular business hours, please inform our team in advance. We offer after-hours return options at most of our locations. Specific instructions for after-hours returns will be provided to ensure a smooth process.

These additional FAQs should help address common questions and provide clarity to your customers. Feel free to adjust the details based on your specific business practices and policies.